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What is Cloud PBX Services ?

A professional phone system is important for all businesses, small or big. It is essential to communicate with the customers and to the employees, as well as, to establish a professional image. For small businesses, it is important to choose an economical phone system without compromising service or quality. A cloud based PBX phone system is ideal for small businesses. Since this system work through Internet, instead of copper wires, the companies will be able to save a lot of money. Following are some of the advantages of Cloud PBX phone system. 

Easy-to-use phone system
The system is easy to setup and configure. It can be installed to your company’s preexisting network easily. By combining the phone and Internet lines to a single network, you can improve the whole business system in terms of manageability and cost effectiveness.

Cost-effective system
Since the whole system is based on the cloud technology, you do not have to purchase any hardware or worry about maintenance expenses. The cloud provider will take care of all that for you. They will even provide the phone numbers. It is easy to add new phone lines as well. This is especially ideal for small start-up businesses that have a tight budget; they do not have to hire IT staffs to operate and maintain the PBX hardware. 

Easy accessibility
The cloud PBX can be accessed from anywhere. All you have to have is a personalized account and a device that has the capability to run the PBX’s interface software. This means you do not have to be in your office to attend calls, you can stay connected with the help of your cloud PBX. Your cloud service provider is responsible for managing and storing data that you want your PBX to hold. This means that your service provider connects your calls to the recipients over Internet.

Features of the phone system
Usually, the traditional phone companies would charge for each and every features they provide, like call transfers, call rejection, standard voice-mail, message waiting, speed dialing, SMS call back, and so on. In case of cloud PBX phone systems, these are all standard features.

The best thing about a cloud system is that you do not need an advanced and expensive IT infrastructure for your business. Your cloud provider will have those. All you have to do is make use of their service by paying a fees to run an efficient system.

Shared Cloud PBX Services
Ave Per Line Per Month S$ 10 S$ 10 SS 9 S$ 8
Within Package calls Unlimited Unlimited Unlimited Unlimited
Free Outgoing Calls Nil Nil Nil Nil
Singapore PSTN Line S$ 0.018/min SS 0.018/min SS 0.018/min SS 0.018/min
Singapore Mobile S$ 0.018/min S$ 0.018/min S$ 0.018/min S$ 0.018/min
Virtual Extension (max) 3 5 10 15
1-Time Admin Fee S$ 90 S$ 120 S$ 150 S$ 250
Monthly Recurring Fee S$ 30 S$ 50 S$ 90 S$ 120
Dedicated Cloud PBX Services
STD Edition Max Ext Contract SBC installed OTC MRC Remarks
3CX 4SC Std 10 12 mths No S$ 130 S$ 130  
3CX 8SC Std 20 12 mths Yes S$ 250 S$ 250  
3CX 16SC Std * 32 24 mths Yes S$ 550 S$ 550 Free Call Recording
3CX 32SC Std * 50 24 mths Yes S$ 1200 S$ 1200
PRO Edition Max Ext Contract SBC installed OTC MRC Remarks
3CX 4SC Pro 10 12 mths No S$ 145 S$ 145  
3CX 8SC Pro 20 12 mths Yes S$ 290 S$ 290  
3CX 16SC Pro * 32 24 mths Yes S$ 650 S$ 650 Free Call Recording
3CX 32SC Pro * 50 24 mths Yes S$ 1300 S$ 1300